Our refund policy at Vercettis is very simple.
We do honor requests for a refund for the following reasons:
1. Non-delivery of the product
2. If we mess something up – we will surely fix it or refund it.
If you ask for a refund within 30 min of ordering, we will be happy to issue you a refund.
The reason the refund window is so small is that our video editors begin editing right always to deliver videos within 1-2 days.
Even though we have a strict refund policy, we also offer 2 free revisions on every video ordered. We always want to make sure our clients are happy with the end result of their video.
For any questions related to refunds, email [email protected]
We look forward to serving you as a client!